June 2022

Strategies to Communicate Information about Work Responsibilities (cont.)

As a leader, you have the responsibility to communicate information using appropriate methods. Communications […]

Strategies to Communicate Information about Work Responsibilities (cont.)

As a leader, you have the responsibility to communicate information using appropriate methods. Communications methods may differ depending on your 𝗶𝗻𝘁𝗲𝗻𝗱𝗲𝗱 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲 and 𝗽𝘂𝗿𝗽𝗼𝘀𝗲.

Some written communication methods include:
1. 𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 communication methods: emails, intranet postings
Pros: quick and efficient, consistent message, visually effective
Cons: unsure if message is read, may be misinterpreted

2. 𝗢𝗽𝗲𝗻 communication methods: display notices, instruction sheets, system documentation, reports, minutes, newsletters
Pros: consistent message, leaves record, reaches wide audience
Cons: no space for response, impersonal, unsure if message is read, production time and costs

3. 𝗧𝗮𝗿𝗴𝗲𝘁𝗲𝗱 communication methods: memos, letters
Pros: carefully worded, direct, allows confidentiality, leaves record
Cons: too formal, impersonal, does not encourage discussions

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