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Daily read

How to Speak Up (and Be Heard)

Joining a new organisation is simultaneously thrilling and daunting. If you are freshly graduates, the opportunities to learn things you didn’t know before will keep you awake at night. But if you have been working before, regardless your previous experiences, being a newcomer sometimes requires you to unlearn the norms of your former job since that may no longer suitable to the new workplace.
However, that’s not always the case, since every company has their own “inefficient ways of working”. Inevitably, you will encounter issues that make you pause and question why your new company does it that way. As a newcomer, many of us would not speak up since we are worried that we might offend someone, especially the senior staffs.
The irony is, while we are trying to hold ourselves back from disturbing other old-timers with our new ideas, we are simultaneously missing out our unique expertise and fresh eyes.
So, what are the proper ways to raise your voice without offending other long-time employees in the company? When it comes to speaking up, this requires you to do more than just coming up with an idea. You’ll need to be confident and persuasive when you make your case, so that your initiative would not be wasted. Here’s how.

𝟭. 𝗣𝗿𝗲𝗽𝗮𝗿𝗮𝘁𝗶𝗼𝗻: 𝗗𝗼 𝘆𝗼𝘂𝗿 𝗵𝗼𝗺𝗲𝘄𝗼𝗿𝗸.
The first step to effectively speaking up is doing pre-work. Think about who needs to hear your idea or opinion, and why would it matter to them. Speak with other team members, peers, or mentors who have been around longer to gain their perspective before bringing your idea to your boss (or another stakeholder).

𝟮. 𝗔𝗽𝗽𝗿𝗼𝗽𝗿𝗶𝗮𝘁𝗲𝗻𝗲𝘀𝘀: 𝗖𝗼𝗻𝘀𝗶𝗱𝗲𝗿 𝘁𝗵𝗲 𝘁𝗶𝗺𝗲 𝗮𝗻𝗱 𝗽𝗹𝗮𝗰𝗲.
Not all ideas have to be shared at a formal meeting. Sometimes, a lunch with the team member or a coffee catch-up with your boss is a better option. When considering the time and place to speak up, think about the following:
• Is it an appropriate time for you to speak to that person? Are they struggling with a difficult project that needs their attention more?
• Who else needs to be around to amplify your ideas and to give it credibility? Are they available?
• Is it the kind of idea that will catch your boss by surprise, and should be shared privately? Or would it be “on topic” to bring it up in a group setting, like a brainstorming?

𝟯. 𝗛𝘂𝗺𝗶𝗹𝗶𝘁𝘆: 𝗕𝗲𝗶𝗻𝗴 𝗵𝘂𝗺𝗯𝗹𝗲.
Humility is manifested through the way you listen to people about the matter, and the way you speak up.
If you want to be well received, you need to communicate your idea in a deliberative, open, and respectful manner without dominating the discussion. One way to do this is to actively listen. By letting other person share their opinion before making a suggestion, you possess a greater chance to be listened by them.
When it comes to speaking up, there is a thin line between being doing it in a way that’s inclusive versus overpowering.
Overpowering happens when you hold your ground, think of your idea as the best idea, and turn your back at criticism. On the other hand, an inclusive voice shows both confidence and humility. Confidence means that your arguments and logic are backed by supporting rationale, evidence, facts, and persuasive examples. Humility is shown by presenting your idea as an alternative, sharing the pros and cons, and connecting it back to the larger team goals. To practice humility, use collective pronouns such as “we/us/our” versus personal references such as “I/my.”
Source: Harvard Business Review

 

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

 Phone: (+61) 261 018 650

 Email: enquiry.act@opc.edu.au

 Website: https://opc.edu.au

 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Daily read

3 tips to Writing a Good User Story

A user story is described as a software featuring the translation of end users’ perspectives and values. End-user does not necessarily indicate external users, usually known as customers, but can also be internal users benefiting from it. And the definition of who your end-users are results from your purpose of building the software.

✅ Identify the persona

It is essential to grow a business and improve its performance with the user persona in mind. A user persona describes the end user’s character by evaluating the target audience. It helps you be clear on the end user’s need, pain, and profile so that you can deliver values to them.

✅ Describe the need

This is a ‘put your customers first’ process. You need to think more about why the end-user wants to use and how will they use your software feature. Afterwards, you will be able to figure out how your software can fit the users’ needs.

✅ Define the purpose

Try to think about the purpose in the whole picture before releasing your software. Consider what draws your end-user back from achieving their goals? What’s the benefit of using your software feature? How can you solve their problems? How do you relate the purposes to larger goals? This whole process will help you drive innovative ideas.

Source: Asana

 

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

 Phone: (+61) 261 018 650

 Email: enquiry.act@opc.edu.au

 Website: https://opc.edu.au

 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Recruiting news

Opulence College is Hiring: Part-time Trainer and Assessor

About Us

Opulence College is a CRICOS-registered RTO (RTO code 45644, CRICOS code 03878K) with campuses located in the heart of Australia’s capital cities, Canberra and Melbourne. We deliver nationally accredited Vocational Education and Training (VET) courses to international students. We aim to help international students study, work, and settle in Australia by equipping them with the skills and knowledge highly in demand by employers and industries today.

Learn more about Opulence College: https://opc.edu.au/

Follow us on social media:

  • Facebook: https://www.facebook.com/OpulenceCollege
  • Instagram: @opulencecollege
  • LinkedIn: https://www.linkedin.com/company/opulence-college
  • Twitter: @OpulenceCollege
  • WeChat: @OpulenceLeo

 

The Opportunity

Join the expanding Opulence College community as our Trainer and Assessor. You will be working with a dynamic team of proactive individuals and lifelong learners who are passionate about providing the best education, training, and student support services to international students and all staff’s personal and professional development.

 

The Role

The Trainer and Assessor is a permanent, part-time position. The current pay rate for this position is $50 per hour + 10% super, and the total hours per week are 13.5 hours. Your pay rate will be reviewed after a year’s work at Opulence College.

As the Trainer and Assessor of Opulence College, you must be based in Canberra to be able to deliver classes in person. Your main job will be to deliver courses (BSB50420 Diploma of Leadership and Management; and/or BSB60120 Advanced Diploma of Business) and conduct and mark assessments.

 

Scope of work

Your role will include but is not limited to:

  • Delivering classes for BSB50420 Diploma of Leadership and Management; and/or BSB60120 Advanced Diploma of Business 
  • Developing/revising assessment tools to ensure currency and compliance with relevant standards.
  • Conducting and marking assessments, including RPL
  • Conducting validation of assessments
  • Responding to student enquiries regarding course content and assessments

 

Essential skills and competency

  • Based in Canberra is preferable
  • A current Certificate IV in Training and Assessment (TAE40116)
  • Qualifications HIGHLY relevant to BSB50420 Diploma of Leadership and Management, and/or BSB60120 Advanced Diploma of Business
  • Exceptional verbal and written communication skills
  • Strong time management skills and ability to meet tight deadlines
  • Strong understanding of cultural diversity and sensitivity
  • Demonstrated ability to work autonomously and within a team environment
  • Strong attention to detail
  • Strong organisation and planning skills
  • Strong problem-solving skills
  • Knowledge, understanding and commitment to the Standards for Registered Training Organisations (RTOs) 2015 and other legislation and regulations relevant to the VET sector
  • Proactive and passionate about the student experience

 

Desirable skills and competency

  • Immediately available for work
  • Vocational experience working in relevant hands-on roles
  • Experience training international students at a CRICOS-registered RTO or in a higher education or TAFE setting
  • Experience working in the education industry, particularly at an RTO and the VET/CRICOS environment for international student recruitment in Australia
  • Experience working with software including Office365, Microsoft Outlook, SharePoint, Teams, aXcelerate, Zoom, or similar.

 

How to Apply

We are urgently hiring!

Please send your resume and cover letter to enquiry.act@opc.edu.au.

Please note: The successful candidate must have legal rights to live and work in Australia.

 

Enquiries

To enquire about this opportunity, please contact us at T: 02 6101 8650 or send an email to enquiry.act@opc.edu.au.

***Opulence College supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.

 

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

 Phone: (+61) 261 018 650

 Email: enquiry.act@opc.edu.au

 Website: https://opc.edu.au

 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Business news overview

Weekly Business News overview: 13 – 17 June

An overview of last week’s (13 – 17 Jun) business news brought to you by Opulence College (RTO 45644, CRICOS 03878K)

Are you too busy to keep up with the news everyday?

Are all the jargon and technical terms on the news confusing you?

Every Monday, we will summarize the previous week’s main business news in a nutshell.

Comment below for any content that you want to find out in more detail! We may prepare a special corner for it!

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

 Phone: (+61) 261 018 650

 Email: enquiry.act@opc.edu.au

 Website: https://opc.edu.au

 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Daily read

Strategies to Communicate Information about Work Responsibilities (cont.)

As a leader, you have the responsibility to communicate information using appropriate methods. Communications methods may differ depending on your 𝗶𝗻𝘁𝗲𝗻𝗱𝗲𝗱 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲 and 𝗽𝘂𝗿𝗽𝗼𝘀𝗲.

Some written communication methods include:
1. 𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 communication methods: emails, intranet postings
✅ Pros: quick and efficient, consistent message, visually effective
❎ Cons: unsure if message is read, may be misinterpreted

 

2. 𝗢𝗽𝗲𝗻 communication methods: display notices, instruction sheets, system documentation, reports, minutes, newsletters
✅ Pros: consistent message, leaves record, reaches wide audience
❎ Cons: no space for response, impersonal, unsure if message is read, production time and costs

 

3. 𝗧𝗮𝗿𝗴𝗲𝘁𝗲𝗱 communication methods: memos, letters
✅ Pros: carefully worded, direct, allows confidentiality, leaves record
❎ Cons: too formal, impersonal, does not encourage discussions

Learn to become an effective leader at Opulence College.

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

 Phone: (+61) 261 018 650

 Email: enquiry.act@opc.edu.au

 Website: https://opc.edu.au

 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Daily read

Strategies to Communicate Information about Work Responsibilities

As a leader, you have the responsibility to communicate information using appropriate methods. Communications methods may differ depending on your 𝗶𝗻𝘁𝗲𝗻𝗱𝗲𝗱 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲 and 𝗽𝘂𝗿𝗽𝗼𝘀𝗲.

Some verbal communication methods include:
 𝗜𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹 communication methods: Face-to-face contact, telephone conversations
 Pros: direct and instant, clear message, space for interaction
 Cons: time-consuming, inconsistency of message across similar exchanges, chances of misunderstanding

 𝗚𝗿𝗼𝘂𝗽 communication methods: meetings, discussion groups
 Pros: consistent message, space for questioning and sharing, chance for agreed approach
 Cons: time-consuming, cumbersome, different personalities can dominate or withdraw

Learn to become an effective leader at Opulence College.

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

 Phone: (+61) 261 018 650

 Email: enquiry.act@opc.edu.au

 Website: https://opc.edu.au

 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Daily read

Tips for Effective Team Meetings

Often people find themselves stuck in meetings that last for hours but produce little. What can you do to ensure effective team meetings as a leader?

Here are a few suggestions:
 Determine the time and purpose of the meeting.
 Set an agenda.
 Limit the meeting time and focus on set topics.
 Keep people involved.

In Dare to Lead, Brene Brown also mentions how everyone goes over the meeting minutes together at the end of every meeting to ensure that all participants have a clear understanding and that the minute taker wouldn’t rely on his/her memory to write meeting minutes after the meeting.

How will YOU ensure effective team meetings?

Learn how to become an effective leader/manager at Opulence College!

 

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲

CRICOS 03878K | RTO 45644

————————

☎️ Phone: (+61) 261 018 650

📨 Email: enquiry.act@opc.edu.au

🌐 Website: https://opc.edu.au

🏢 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601

🏢 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000

Categories
Daily read

5 Steps to Tackle Procrastination

To become a good leader requires you to cultivate yourself first, since your subordinates will look up to you as their role model. If you expect them to work efficiently, it is crucial that you overcome your own procrastination. Here are five scientific-based steps that you might find helpful when you find yourself procrastinating on a task:

𝟭. 𝗠𝗮𝗸𝗲 𝘁𝗵𝗲 𝘀𝘁𝗮𝗿𝘁 𝘁𝗼𝗱𝗮𝘆.
Ask yourself: “Is the task important to you?”. If the answer is yes, you have to be determinate to work on it immediately. If it feels daunting and you do not know where to start, creating a list of tasks is a good stepping stone.

𝟮. 𝗞𝗻𝗼𝘄 𝘆𝗼𝘂𝗿 𝗰𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀.
Oftentimes, we get overwhelmed by setting unrealistic targets (For example: Finish 10 tasks in 1 hour), and end up not being able to finish them. Hence, it is important to understand our limit and create a list with a reasonable amount of tasks that can be done within a timeframe.

𝟯. 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘀𝗲𝗹𝘆.
Choose an easy task to “warm up” will help create a momentum, which carries you through other difficult tasks. For example: If you are procrastinated to do a big report, start with collecting all resources that you might need into a folder first.
* Small tip: Pick a song that normally gets you excited to listen to while doing the first task. This is a quick boost for your brain to get into working mode 🎶

𝟰. 𝗣𝗼𝗺𝗼𝗱𝗼𝗿𝗼 𝗧𝗲𝗰𝗵𝗻𝗶𝗾𝘂𝗲.
Science has discovered that our brain naturally goes through cycles with peaks and valleys, therefore, it is important to balance between focused time with relaxation. In general, this Pomodoro technique requires you to put away all distractions and working in concentrated chunks of time (25 minutes work), followed by short periods of rest (5 minutes) after each chunk. After three to four chunks, take a long rest for 20 to 30 minutes. This technique allows you to harness the optimal performance of the brain and body under time pressure.

𝟱. 𝗠𝗮𝗸𝗲 𝗶𝘁 𝗳𝘂𝗻!
Another way to motivate yourself to complete a task is to create a reward that you will give yourself once it’s been completed. What can you treat yourself to once you’ve finished this task? Research shows the human brain responds to reward stimulus and this can be a good way to create the habit of getting things done.
Source: Forbes

 

𝗢𝗽𝘂𝗹𝗲𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗲𝗴𝗲
CRICOS 03878K | RTO 45644
————————
☎️ Phone: (+61) 261 018 650
📨 Email: enquiry.act@opc.edu.au
🌐 Website: https://opc.edu.au
🏢 Canberra campus: Mezzanine Level, 15 Moore Street, Canberra ACT 2601
🏢 Melbourne campus: Suite 802, Level 8, 474 Flinders St, Melbourne VIC 3000