This qualification reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. This course is designed to provide learners with the skills and knowledge to:
- Apply critical thinking for complex problem solving;
- Manage organisational finances;
- Develop and implement business plans;
- Lead corporate social responsibility;
- Review organisational digital strategy;
- Contribute to strategic workforce planning;
- Lead and manage organisational change;
- Manage innovation and continuous improvement;
- Lead and manage effective workplace relationships; and
- Manage personal and professional development.